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[CASE STUDY] ORIGIN FITNESS DRIVE 96% OF PAYMENTS THROUGH MOBILE

Posted by Karen Bryan on 11 January, 2017

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We met with Paul Drew of Origin Fitness to discuss how they tightened up their gym management process and eliminated revenue leakages from the business. 

Origin Fitness is a group fitness training facility focused on achieving individual client goals. The team pride themselves in a personalised approach to fitness in a fun, yet intense environment. Origin now operate 32 classes under 6 specialist services with over 160 happy clients.

tHE CHALLENGE:

Chasing Cash Payments

When Paul and his business partner launched Origin, they lacked a reliable online system for taking bookings and payments.

Paul knew he needed to find a complete end to end management software. "The ideal solution would let us manage bookings and payments with ease and transparency". If this was not found, Origin would risk closing their doors due to low cash flow. 

 

“We were generally chasing cash and bank payments, so it was difficult to have a steady flow of income coming in”.

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 PAUL DREW | CO OWNER, MANAGER & SENIOR COACH AT ORIGIN FITNESS

 

THE LIGHTBULB MOMENT


The moment of clarity for Paul was realising there’s no two ways about it: "If there’s no payment coming in, there’s no business". 

 

“We’re not a charity and we have to get paid on time. We need to have a strict system in place to ensure this aspect of our business is managed and monitored effectively".

 

 

THE SOLUTION: AN INTEGRATED GYM MANAGEMENT SOFTWARE

Case Study highlights:

  • 2.5 hrs saved per day  
  • 96% mobile payments
  • 70% reduced no shows
  • x3 increased revenue

 

Go straight to the full case study to learn how Origin Fitness achieved their gym goals.

 

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Topics: Business Management, Starting a Fitness Business, Industry Interest